Dr. McElhinny is a great Veterinarian and a very nice person.
So they remove my post from their Facebook page because of my review, so I will leave one here. Terrible vet no follow up call, glue your Doberman ears for posting since they do not have a clue how to do it. Lousy customer service and extremely rude since they clearly didn't care about my pets comfort. So they don't call the night of or the day after to check on our dog knowing we left unsatisfied but after we leave a review of services rendered they call and then we get this in the mail! So clearly when you are able to make reviews on a business's page and they don't like it they send you a letter saying they will no longer provide medical care to our pets instead of trying to fix the problem and attempt to make the customer, who should always be treated as right, satisfied and happy! Seems all they cared about was getting money and not the after care concerns! Will never recommend any of our animal friends to this establishment!
I went to Green Valley on 5/22/2017 because my 10 year old Giant Schnauzer Hope which was not feeling well. Dr. McElhinny listen to what I thought and did a complete exam. She did blood and urine test.
Dr. McElhinny and her caring, dedicated staff have taken care of our dogs for almost 20 years. We can't say enough good things about them. They know our pets and treat them like their own. Highly professional people in an immaculate atmosphere. You won't find a better clinic, or better people in Western PA.
I have never seen a doctor and staff work with such compassion and care. There are no words to describe how grateful and how much I respect these professionals. This animal hospital truly goes above and beyond. They are the best, and most loving in the business.
I was in Green Valley Animal Hospital only for the second time just a week ago. Unfortunately I had to Euthanize a very sick cat that was with our family for over 12 years.
Today, we called Green Valley to schedule a rush appointment for our 12yr old lab, Homer. Due to the circumstances, they were able to get us an appointment within the hour. Unexpectedly we found out that our beloved family member had Hemangiocarcinoma and there was literally nothing we could do. We were given all of the options and what started as what we thought was a simple trip to the vet to get some meds turned into our worst nightmare. Dr. McElhinny and her staff stayed almost 2 hours past closing time to allow me book a babysitter for our young child and drive to the office to be with my wife and say goodbye to one of my best friends. We were told to take as long as we needed and treated amazingly. I cannot thank Dr. McElhinny and her entire team for going above and beyond my already high expectations to accommodate my wife and I. We have been with the Green Valley team for close to 10 years and would recommend them unequivocally.
AMAZING PEOPLE!!!!!
Green Valley Veterinary Hospital is a US Veterinary Care based in New Brighton, Pennsylvania. Green Valley Veterinary Hospital is located at 1722 PA-68, New Brighton, PA 15066, USA.
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